

If you're new to PokerBros, the first question everyone asks is: how do I get chips to play with — and how do I cash out when I win? This guide explains how chip exchanges work, in plain English.

PokerBros is an online social gaming platform. Inside the app, everything runs on play chips — the app itself does not provide any real money service and does not handle deposits or cashouts. That's by design, and it's the same model used by apps like ClubGG and PPPoker. Every club handles chip exchanges itself, directly with its players.
All of it is handled by our in-house admin team, 24/7 — no agent middleman, which is why most exchanges complete in minutes.
Deal with the club directly when you can
Verify you're talking to the real admin team before sending funds
Start small to test the process
Ask about current bonuses before your first exchange, and remember - if it sounds too good to be true, it probably is
Running since 2017
24/7 in-house admins
Most chip exchanges within minutes
No; social platform on play chips; exchanges happen club-to-player.
Through your club: message admins, agree details, send payment, chips credited in minutes.
Processed by the club, message our admin team to initiate one.
Minutes; the team works 24/7.
Not at BSB; our in-house team handles everything directly.
Depends on the club; prefer established clubs with their own admins, verify identities, start small.